Bank Akasia Mas: Digital banking core, replatformed without breaking the customer.

Bank Akasia Mas: Digital banking core, replatformed without breaking the customer.

A modernised digital banking stack covering channels, agent portal, and the API layer that connects new mobile experiences back to the existing core. Delivered alongside live operations with zero customer-facing downtime.

Bank Akasia Mas: Digital banking core, replatformed without breaking the customer. brand

/

2025

Category

Core Banking & Mobile

Project Timeline

14 weeks

Client

Financial Services

OVERVIEW

A digital channel layer that respects the core, not replaces it.

The engagement modernised customer channels, agent tooling, and the integration layer between digital and core banking. Customer-facing changes were rolled out in controlled cohorts. The engineering team gained an internal toolchain to ship new banking features in fortnightly increments instead of quarterly waterfalls.
A digital channel layer that respects the core, not replaces it.
Legacy core, ambitious digital roadmap, and an unforgiving regulator.

CHALLENGE

Legacy core, ambitious digital roadmap, and an unforgiving regulator.

A regulated bank cannot afford the textbook digital transformation: rip and replace, big-bang launches, multi-year migrations. The mandate was to ship visible improvements within a quarter, modernise the channel layer, and keep the regulator and customer trust intact through the entire process.

OUTCOME

Faster releases, higher channel adoption, regulator-friendly evidence.

Channel adoption climbed inside the first quarter post-launch. Release cadence moved from quarterly to fortnightly. Every release shipped with the audit trail and rollback path the compliance team needed. The internal squad now owns the codebase end to end.
Faster releases, higher channel adoption, regulator-friendly evidence. — visual 1
Faster releases, higher channel adoption, regulator-friendly evidence. — visual 2

Other works

FlowSight transforms everyday CCTV footage into clear operational insight. The system analyzes customer movement, traffic patterns, and in-store events, then organizes the results into structured, actionable information.

FlowSight Retail Intelligence: Turning CCTV Into Operational Insight

Streamlined platform unifying booking, treatment, EMR, and patient information into one operational system. Removes fragmentation and elevates clinical efficiency at every touchpoint.

Akasia 365mc: Clinic Operating System for End-to-End Patient Flow

A modern rental property brand rooted in minimalism and quiet elegance. The visual identity reflects clean lines, soft balance, and timeless calm, designed to feel like a space you instantly trust.

Lumarc Estate: Modern rental brand defined by minimalism and quiet elegance
Trusted by CTOs, CIOs, and directors across Indonesia

See what’s possible with SBG technology

Discover how our intelligent verification systems power faster approvals, safer decisions, and smoother workflows across lending and screening industries.

Request a Demo
Sobat Bisnis Group