The Challenge
WH Smith Indonesia needed to modernize their retail operations. Their President Director, Budi Setiawan, wanted AI-driven insights for inventory management, store performance tracking, and product placement optimization.
Our Approach
SBG's Nexion team deployed two parallel workstreams:
1. ERP AI Integration
We built an intelligent layer on top of their existing ERP system that could predict inventory needs, optimize reordering, and flag anomalies in sales patterns.
2. AI-Powered CCTV Analytics
We developed computer vision models that analyze in-store camera feeds to track customer movement patterns, measure product engagement, and optimize shelf placement.
The Result
- 35% improvement in inventory accuracy
- Real-time store performance dashboards for management
- Data-driven product placement increasing per-store revenue
- Automated anomaly detection reducing shrinkage
"SBG helps develop AI-powered CCTV solutions for tracking performance and optimizing product placement." Budi Setiawan, President Director WH Smith
