The Challenge

WH Smith Indonesia needed to modernize their retail operations. Their President Director, Budi Setiawan, wanted AI-driven insights for inventory management, store performance tracking, and product placement optimization.

Our Approach

SBG's Nexion team deployed two parallel workstreams:

1. ERP AI Integration

We built an intelligent layer on top of their existing ERP system that could predict inventory needs, optimize reordering, and flag anomalies in sales patterns.

2. AI-Powered CCTV Analytics

We developed computer vision models that analyze in-store camera feeds to track customer movement patterns, measure product engagement, and optimize shelf placement.

The Result

  • 35% improvement in inventory accuracy

  • Real-time store performance dashboards for management
  • Data-driven product placement increasing per-store revenue
  • Automated anomaly detection reducing shrinkage

"SBG helps develop AI-powered CCTV solutions for tracking performance and optimizing product placement." — Budi Setiawan, President Director WH Smith